Resources | ALL Print Marketing

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Orders & Quote Requests

Orders and Quote Requests should be emailed to: Samantha@allprintmarketing.com

Art Department Questions and Proofing Approvals should be emailed to: Donnie@allprintmarketing.com

General Inquiries can be emailed to: info@allprintmarketing.com

Order Approval & Proofing

Business Cards

Letterhead & Envelopes

Brochures

Postcards

Door Hangers

Menus

Forms

Labels

Bookmarks

Banners

Yard Signs

Real Estate Signs

Backdrops

Event Tents

Table Cloths

Window Displays

Vehicle Magnets

Canvas Art

Please note - We do not begin proof work until the order is placed. If your order is canceled prior to printing you are responsible for any graphic design, layout or setup charges you may have incurred to that point.

All Print Marketing has and assumes no obligation to review the content or layout of customer provided art files. Even if a customer service representative has inquired as to the attributes of one of your prior orders, you should not assume that All Print will review any other order you place. Orders are printed in their "as submitted" form and the customer is fully responsible for final proof and layout verification and approval prior to submission to the print process. We do not make any changes to customer files. Once you submit an order to the print process you are agreeing that you are fully satisfied with the document layout and content and you accept responsibility for any errors therein. All Print will assume that you have verified the spelling, grammar, content and layout, etc. are all correct and it will not accept any liability for errors such as misspelling, grammar, damaged fonts, punctuation, transparency, overprint, improper layout, die lines or, sizing, etc. once you have approved your proof.
All Print provides free email proofs of any design and layout that we provide or adjust.

Please make sure to read ALL proofing instructions on your proof email when you receive your proof.

Please review very carefully for errors / typos / omissions then reply with any changes or with your approval to print exactly as is.
Important: Your approval relieves ALL Print of responsibility for any further changes, corrections or reprints.
Please type either APPROVED or CHANGES in reply email body.
Your approval must be via email, verbal approvals not accepted.
Production cannot begin until written approval is received. Delay may postpone receipt of your order.
Once we receive your approval your order goes into production. Changes are not possible after production has begun.

Finishing & Installation

All Print does not offer installation. Here are a few of the best practices for installation.

BANNERS:

Whether you are ordering a street banner, large banner, or a long time use banner it is suggested to request the following additional finishing options:

Webbing and/or Reinforced Corners
Please utilize every grommet when hanging or installing banners. Zip ties can be used to secure each and every grommet to your fence or substrate to ensure that the banner does not tear or damage in weather conditions such as winds or storms.
Also, opting to add Wind Slits to your banner order can help with longevity of your banner. For larger banners and long term usage please inquire about our mesh material banners.

VEHICLE MAGNETS:

Please allow 24 hours of non-driving time for vehicle magnets to best adhere. Magnets can be easily removed and should be removed before car washes.

EVENT TENTS:

For best safety practices, please make sure to utilize sufficient tent weights on each leg of your event tent. If using purchased tent sand bag weights, please ensure that bags are filled to capacity prior to use and installed correctly.
Never leave your tent unsupervised and do not allow tent to remain setup overnight. Fold and store (with the canopy installed) in your provided case when not in use.
When installing canopy gently utilize velcro tabs to secure canopy to hardware. Tabs should wrap around armature securely without unnecessary strain.

RETRACTABLE BANNERS:

Unroll retractable banners carefully, ensuring to keep the banner even as you retract it. Carefully attach the top to the provided installation pole.
Do not allow banner to retract on it's on or release the banner from your grip.
When retracting banner do so evenly using both hands to guide the banner, keeping the banner even on the retractable roller into the stand base.
Store in provide case when not in use.

STRECTH TABLECLOTHS

Utilize two hands to pull tablecloth under table legs so that leg slips into provided pocket easily. Never pull on the pocket itself to pull the pocket over the leg.

If you have any questions about best options for the most effective and secure installation applications please send us an email and we will be happy to assist.

Payment

Payment is due at the time your order is placed and proof work begins. Direct ship customers must pay via credit card. There is a 4% service fee for credit cards.

COD Terms - Established Local delivery customers may pay by check. Check must be available for pick up at time of delivery.

It is your responsibility to notify us if a Purchase Order is required prior to beginning your order.

Reprint / Refund Policy

We reserve the right to update and revise this Policy without prior notice to reflect changes in our policies, services and/or in response to our customers' feedback. Please make sure that you review it frequently as any time you place an order the current Policy will apply.

We guarantee that our printed products will not be defective in accordance with industry standards. If there is any issue with your order you must report the problem within 5 business days of the delivery date. Please call us and a representative will assist. If you do not contact us within that time frame we will assume that your job was correct at the time of receipt.

Unless we agree otherwise, the entire original print order must be returned to us.

The following are some guidelines and examples of issues that DO NOT constitute grounds for a refund or reprint of a product:

An order that is refused at time of delivery or undeliverable orders.
The product is lost, delayed or returned due to an error made by the customer in submitting the proper shipping address.
Product that is delayed in production and/or shipping as a result of the customer providing inaccurate information.
Product that incurs shipping charges. We have no control over shipping company costs.
Product that is delayed in production and/or shipping as a result of shipping company delays, acts of God, weather conditions, environmental or dangerous goods incidents, perils of the air, public enemies, public authorities acting with actual or apparent authority, acts or omissions of customs officials, authority of law, quarantine, riots, strikes, work stoppages or slowdowns, or other labor disputes or disturbances, civil commotions or hazards incident to a state of war, local or national disruptions in ground or air transportation networks or systems due to events beyond our control, disruption or failure of communication and information systems, disruption or failure of utilities, international customs issues, and any other circumstances that are beyond our direct control.
Errors that exist in files uploaded by customers, e.g. misspelling, graphics, grammar, damaged fonts, punctuation, die lines, transparency, overprint, and wrong artwork size are not production error and does not qualify for reprint or refunds.
Product that experiences print or images that are fuzzy, pixilated or otherwise distorted as a result of the customer providing artwork that is not at a minimum of 300 DPI at 1:1 ratio with proper bleed, when applicable, and/or in CMYK mode.
Products that do not exactly match color or ink density. All Print does not color match or match customer specified ink density.
An inability to print or write on the product, unless the product description states otherwise. A typical UV coated product cannot be printed or written upon. Matte finished products may or may not accept printing or writing. We recommend that you order a sample from us and test it using the printer you will use before placing a final order.
Orders that are duplicated as a result of customer error.
Orders that are canceled after the order has entered into production (or any process thereafter).
Orders that contain dated materials that arrive after the relevant date or with insufficient time to use the material as intended. It is a customer's responsibility to allow sufficient time when placing an order for time sensitive materials.
The release of an order by the shipper without obtaining a signature.